Novotel Mexico City Toreo

I specifically chose this hotel to enjoy calm and quiet after a long flight and it was perfect. the room was with a bath and it was excellent. The location is far away from the city’s hustle and bustle and it takes about 30 minutes to get into anything you’d like to visit. I did not mind this at all- but if you wish to be near restaurants and such .. his hotel is far out. Although there is a very good Asian and another Mexican restaurant below. The hotel’s restaurant also has wonderful food. my daughter became quite ill- and their help for us was above what was expected - calling a doctor who came in the middle of the night.. which I appreciate. THE STAFF … were all hands down - amazing, open and warm hearted .. really they made the place. Thanks everyone for the amazing love and care .

Very spacious room, very comfortable bed and nice hot shower. It was useful to have a fridge in the room.

Pretty new installation, everything looks modern, new and clean. easy to access and people is helping you in every moment. Quiet place and quiet room, Not that centric because is up left to the Polanco Area, but 10 min in Taxi. Massive Valet parking, so is easy and fast to leave your car there.

The hotel is really nicely decorated, modern and super comfortable.

The front office lady was very polite and helpful. She went out of her way to help me. I acknowledge her for her help Ms. Nayeli Thank-you for everything